Iowa Geriatric Education Center

Our Focus

This site is dedicated to providing quality Age-Friendly and Dementia Friendly programs for the care of older adults. Here, learners have access to educational tools and resources to address workforce challenges in rural underserved areas.

Meaningful Activities

Age-Friendly Initiative

The Age-Friendly Initiative aims to provide safe, high-quality care to all older adults using an evidence-based framework, known as the “4Ms”: What Matters, Medication, Mentation (Mind), and Mobility.

Dementia Friendly

Dementia Friendly Programs

The Dementia Friendly movement strives to educate and engage the community to support persons living with dementia and their care partners.

older farmer standing in front of his crops

Rural Underserved Projects

This section addresses workforce challenges by mobilizing sustainable, high-quality geriatric care and training across our state, with a focus on reaching further into rural and underserved areas.

Student Resources

Education & Trainings

This section offers a collection of geriatric trainings designed for a variety of healthcare professionals, students, older adults, and family caregivers.

Highlight

Stronger together: How coalition leadership is transforming long-term care in Iowa

Kim Bergen-Jackson

Article 1

Evidence-based practice does not have to overwhelm staff or leaders. When improvement work is shared and supported, it becomes practical, sustainable and effective.

In long-term care, evidence-based practice often arrives wearing the face of quality improvement. It brings metrics, benchmarks, documentation tools and audit schedules. Staff recognize it as more boxes to check. Leaders recognize it as one more initiative layered onto already crowded agendas. The result is predictable. The phrase itself begins to carry weight before work begins.

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The workforce crisis isn’t just staffing. It’s culture

Burnout

Article 2

Long-term care has spent years talking about a workforce crisis, often with the focus on how few people are available to work. But when we focus only on staffing levels, we overlook the heart of the problem.

 

Research continues to show that staffing challenges are tied to workplace culture, burnout and job quality, not just numbers. The true crisis is not staffing alone. The true crisis is culture and how we support, value and grow the people who care for older adults every day.

Yes, we need more staff. But adding names to a schedule will not repair a workplace where people feel overwhelmed or unseen. National reports show that people stay in long-term care when they feel respected, connected and proud of the work they do. Recruitment fills openings. Culture keeps people.

Culture is also the foundation for developing expertise. Long-term care requires clinical judgment, emotional skill and strong relational practice. This work is a specialty, not an entry point. Expertise is central to quality care, and it grows only when leaders have the support they need to guide and mentor their teams.

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Evidence-based practice without the eye roll

Age-Friendly

Article 3

Evidence-based practice does not have to overwhelm staff or leaders. When improvement work is shared and supported, it becomes practical, sustainable and effective.

 

In long-term care, evidence-based practice often arrives wearing the face of quality improvement. It brings metrics, benchmarks, documentation tools and audit schedules. Staff recognize it as more boxes to check. Leaders recognize it as one more initiative layered onto already crowded agendas. The result is predictable. The phrase itself begins to carry weight before work begins.

This response is frequently labeled as resistance to quality, but it is more accurately a response to how improvement work is framed. When evidence is presented as a requirement rather than a shared problem-solving tool, it feels heavy. When quality initiatives are driven primarily by compliance, they can lose meaning at the bedside.

Coalitions change that experience. By shifting evidence-based practice from an isolated responsibility to a collective effort, coalitions make improvement work feel less like enforcement and more like progress.

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Rebuilding public trust, one transparent step at a time

IA-ADAPT

Article 4

Trust isn’t a PR problem in long-term care. It’s a quality problem. Coalitions are helping rebuild it.

 

Public trust in nursing homes is fragile, and every leader feels it. It shows up in the questions families ask when they walk through the door, in the way staff feel the weight of being observed, and in the quiet awareness administrators carry about how the field is perceived. Much of that perception is shaped by headlines and ratings, but it rarely reflects the full story of what care looks like each day inside a building.

Trust does not return through messaging alone. It returns through what people can see, what they can understand, and what remains consistent over time. In long-term care, that makes trust not primarily a communication challenge, but a reflection of quality and of how openly that quality is examined, improved and shared.

For many leaders, that level of openness has not always felt possible. When work is done in isolation, every data point can take on added weight. A fall, an infection or a hospital transfer can feel less like part of an improvement process and more like something that may be judged without context. Over time, that pressure can make transparency feel risky, even when the goal is to strengthen care.

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