Informational Presentations

2.1) What Matters: Communication Skills

This video discusses the essential role communication plays in understanding What Matters Most to older adults.


2.2: Podcast

2.2) Podcast

This podcast introduces real-life examples from experts of how Age-Friendly approaches may be used in long-term care settings like nursing homes or assisted living facilities, or in the person's home.


2.3) You Matter: Communication Skills

This video shows you communication skills that you can use with residents, coworkers, and supervisors.


2.4) What Matters Most ECHO: Communication Skills

This supplementary ECHO video shows you communication skills that you can use with residents, coworkers, and supervisors and introduces real-life examples to explore how communication skills can be used in long-term care settings.

WHAT MATTERS MOST SERIES